Tech startups and innovative businesses are out to create new industries, or at least put new twists on established industries. This creates a challenge for these entrepreneurs. Most are not prepared to answer the question, “What business are you in?” As...
The product your customers evaluate, purchase, use and talk about is not just the product you deliver to them. The actual product is critically important, but it’s not the “whole product” in the eyes of your customer. There’s more to the story, and it has to be...
Do entrepreneurs always have to make an either/or choice between running a startup that does big things or creating a manageable business that doesn’t take over the owner’s life? I am writing a book for entrepreneurs who are serious about growing their...
I have been part of the Phoenix startup and software scene for 20 years. I see ten times more activity in startups and fast-growth software companies in Phoenix than there was just five years ago. As an executive leader, I have helped two Phoenix software companies...
Creating a new venture and surviving the brutal startup phase often feels like a negotiation in which you need to say Yes to everyone just to survive. This is the fastest way to end up in startup purgatory – you get started but you get stuck on your way to scalable...
